Bath Concepts & Supplies was originally established in 1992 by
Jimmy Cayton and Kelly Jones. It operated primarily as an upper-end
showroom, catering to the builders for whom they installed plumbing
In 1996, Scott and Lisa Smith took a leap of faith when they
purchased the business and assumed ownership. The entrepreneurial
couple wasted no time expanding their new investment. After obtaining a
wholesale license, construction of a warehouse behind the showroom
began within just a few months.
The pair's hard work and dedication proved to be successful. In 1999, Inc.
magazine recognized Bath
Concepts & Supplies as one of the 500 fastest growing private
companies in America [source]
Despite the tremendous increase in size, their commitment to superior
customer service and community
participation have always remained top priorities.
Scott and Lisa attribute the business's success to their direct
involvement in the day-to-day operations; therefore, they still perform
many of the same roles today as when they first started. Scott manages
contractor sales and purchasing while Lisa handles showroom sales,
accounting, and credit management.